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Competition Management
Website Management
Theme Guide
Marketing
3rd Party
Migrations

How to manage your store?

Website Management

Setup the Legal pages
Setup the Contact page
Migrating a competition website
Zap Cashier
Can I get PayPal on my website?
How do I change the Rules and FAQs on the competition pages?
How do I edit contact details on the site?

Marketing

How To Use Voodoo (SMS Marketing Service)
Market Research Methods: Pros and Cons
Optimising your Email Campaigns for Mobile Users
Email Click Rate Declining? Here are 7 Possible Reasons…
List Churn: Dealing with Unsubscribers
Five Automated Emails for Beginners
Why Your Emails Should be Engaging to be Successful
How to Create a Compelling Call-to-Action for Your Emails
Everything you need to know about ALT-text in Email Marketing
A Guide to Image Optimisation
What is Domain Credibility?
Email Authentication Series: Episode 4 – DMARC
What to Do When Campaigns Aren’t Converting
How to Build a Loyal Audience With Strategic Email Segmentation
Email Authentication Series: Episode 3 – DKIM
These Tailored Email Campaigns will Boost Your Success
Email Authentication Series: Episode 2 – SPF
Five Ways to Turn Your Audience into Email Subscribers
Email Authentication Series: Episode 1 – AN INTRODUCTION AND GLOSSARY
A beginner’s guide to market research
The Most Profitable Email Marketing Segments for You
How to Write Engaging Emails
Timing is Everything. When Should You Send Emails?
Fwd: My Emails Are Landing in Spam. How Do I Fix It?
The Advantages and Disadvantages of Email Marketing
Klaviyo Newbie? Here’s a Breakdown of Five Essential Features
Everything You Need to Know About KPIs
Is Email Marketing for You? Here’s What’s Involved
Questions to get you started with Market Research
How to Improve your Sender Reputation
How to improve Email Deliverability
Understanding and Avoiding Blacklists
5 Causes and Fixes for Low Opt-in Rates
Segmenting Audiences: everything you need to consider
5 Ways to Overcome Deliverability Challenges in SMS Marketing
Overcoming Top 5 SMS Marketing Challenges
“Drop your digits!” Six ways to grow your SMS Mailing List
5 Steps to combine Email and SMS marketing for maximum results
5 Ways to Personalise Your SMS Marketing Campaign
What is A/B Testing?
A Guide to SMS Quiet Hours
Crack the Customer Code: Five SMS A/B Tests Every Business Should Try
5 Ways to Improve SMS Engagement Rates
How Long Should Your Text Messages Be?
Email and SMS Marketing: A Strategic Partnership
Six Ways to Maximise SMS Marketing Returns
Follow These SMS Marketing Tips For a Thriving Campaign
6 Ways to Craft the Perfect SMS Welcome Message
ROI: What to expect from your SMS Campaigns
SMS Legal Compliance: A Dictionary of Terms
6 Ways to Craft the Perfect SMS Welcome Message
Setting Up Your SMS Marketing on Klaviyo
5 Reasons You Should Start Using SMS Marketing
3 SMS Marketing Campaigns To Improve ROI
Will SMS Marketing Work For Your Business?
5 Tips for Organically Building Your Social Media Followers
An Introduction To ROI
How to Legally Acquire Consent From Your Customers for SMS Marketing
The Rule of 7: How to Efficiently Grab Attention
How to Add a Discount Code in WooCommerce
How To Track Link Clicks Using Redirects

Homepage Customization

How do I edit contact details on the site?

SMS

How To Use Voodoo (SMS Marketing Service)
A beginner’s guide to market research
Understanding and Avoiding Blacklists
5 Causes and Fixes for Low Opt-in Rates
Segmenting Audiences: everything you need to consider
5 Ways to Overcome Deliverability Challenges in SMS Marketing
Overcoming Top 5 SMS Marketing Challenges
“Drop your digits!” Six ways to grow your SMS Mailing List
5 Steps to combine Email and SMS marketing for maximum results
5 Ways to Personalise Your SMS Marketing Campaign
What is A/B Testing?
A Guide to SMS Quiet Hours
Crack the Customer Code: Five SMS A/B Tests Every Business Should Try
5 Ways to Improve SMS Engagement Rates
How Long Should Your Text Messages Be?
Email and SMS Marketing: A Strategic Partnership
Six Ways to Maximise SMS Marketing Returns
Follow These SMS Marketing Tips For a Thriving Campaign
6 Ways to Craft the Perfect SMS Welcome Message
6 Ways to Craft the Perfect SMS Welcome Message
Setting Up Your SMS Marketing on Klaviyo
5 Reasons You Should Start Using SMS Marketing
3 SMS Marketing Campaigns To Improve ROI
Will SMS Marketing Work For Your Business?

Competition Management

How do I access payment gateway settings?
How to manage your store?
Can I get PayPal on my website?
Orders are stuck on Pending Payment
Orders are failing
Questions to get you started with Market Research
SMS Legal Compliance: A Dictionary of Terms
How to Legally Acquire Consent From Your Customers for SMS Marketing
Progressive Jackpot
Instant Wins API
How to Enable Automatic Winner Drawing in Zap Competitions
Instant Wins
App Management
What happens if there is an oversell of tickets?
Why is my competition description incorrectly formatted?
How do I download the contact details of entrants to a specific competition? (WebToffee)
How to edit the homepage slider
Can I delete a user’s tickets?
PDF Entry List Plugin
How do I write prize descriptions for my site?
How can I prepare my site for high levels of traffic?
How do I run Live Draws for my competitions?
How to ad scripts like Facebook Pixel and Google Analytics?
How to manage winners?
How do I manage my email marketing on Klaviyo when it’s out-of-hours?
How do I create and manage the popup/upsell?
What is a DDoS attack? Have I been hacked?
How do I manually assign tickets?
How do I download a list of all my customers’ details?
How do I download contact details of customers?
How do I add store credit for customers?
How do I add competition winners?
How do I manage competitions, and create a new competition?
How do I add tickets from free postal entries?
How do I reorder competitions on my website?
How do I create a discount code/coupon?
How do I download a list of competition entries?

Email

Optimising your Email Campaigns for Mobile Users
Email Click Rate Declining? Here are 7 Possible Reasons…
List Churn: Dealing with Unsubscribers
Five Automated Emails for Beginners
Why Your Emails Should be Engaging to be Successful
How to Create a Compelling Call-to-Action for Your Emails
Everything you need to know about ALT-text in Email Marketing
A Guide to Image Optimisation
What is Domain Credibility?
Email Authentication Series: Episode 4 – DMARC
What to Do When Campaigns Aren’t Converting
How to Build a Loyal Audience With Strategic Email Segmentation
Email Authentication Series: Episode 3 – DKIM
These Tailored Email Campaigns will Boost Your Success
Email Authentication Series: Episode 2 – SPF
Five Ways to Turn Your Audience into Email Subscribers
Email Authentication Series: Episode 1 – AN INTRODUCTION AND GLOSSARY
A beginner’s guide to market research
The Most Profitable Email Marketing Segments for You
How to Write Engaging Emails
Timing is Everything. When Should You Send Emails?
Fwd: My Emails Are Landing in Spam. How Do I Fix It?
The Advantages and Disadvantages of Email Marketing
Klaviyo Newbie? Here’s a Breakdown of Five Essential Features
Everything You Need to Know About KPIs
Is Email Marketing for You? Here’s What’s Involved
How to Improve your Sender Reputation
How to improve Email Deliverability
5 Steps to combine Email and SMS marketing for maximum results
Email and SMS Marketing: A Strategic Partnership
What is A/B Testing?

Legal & Compliance Settings

How do I change the Rules and FAQs on the competition pages?
Setup the Legal pages
Setup the Contact page

Creating & Managing Competitions

How do I manage competitions, and create a new competition?
How do I write prize descriptions for my site?
How to manage your store?

Draw Process & Results

Can I delete a user’s tickets?

Payment Issues

How do I access payment gateway settings?
Can I get PayPal on my website?
Orders are stuck on Pending Payment
Orders are failing

Features

PDF Entry List Plugin
Instant Wins
How to Enable Automatic Winner Drawing in Zap Competitions
Instant Wins API
Progressive Jackpot

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How to manage your store?

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Updated on April 21, 2025

How do I access payment gateway settings?Can I get PayPal on my website?

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Competition Management
Website Management
Theme Guide
Marketing
3rd Party
Migrations